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Best Western® Hotels and Resorts (BWHR) continues to receive a record number of industry awards and accolades. These awards include receiving top recognitions from J.D. Power. SureStay Hotel Group® has been ranked No. 1 in the Economy segment in the 2021 North America Hotel Guest Satisfaction Study – marking the second year in a row the brand has ranked No.1; and Best Western Premier has been ranked No. 2 in the Upscale segment in the J.D. Power 2021 North America Hotel Guest Satisfaction Study.